Thank you for choosing Kernel! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online marketplace and use our Kernel VRChat client services.
1. Information We Collect
We collect various types of information to enhance your experience on our website and improve our services.
a. Personal Information
Account Information: When you sign up, we may collect your name, email address, and other account-related details.
Payment Information: For purchasing our products (either one-time or subscription-based), we collect payment information via secure payment processors (e.g., credit card, PayPal).
b. Usage Data
We may automatically collect information about how you use our website and services, including:
Device information, such as your IP address, browser type, and operating system
Details about your activity on the website (e.g., pages viewed, time spent, clicks, etc.)
c. Third-Party Data
We may receive information from third-party services, such as payment processors or social media, if you choose to interact with us via these platforms.
2. How We Use Your Information
We use the information we collect to provide and improve our services. Specifically, we may use your information to:
Process Payments and Manage Subscriptions: To enable secure one-time and subscription-based payments.
Enhance User Experience: To improve website functionality and ensure you have a smooth experience.
Communicate with You: To send updates, respond to inquiries, and provide customer support.
Marketing and Promotions: With your consent, we may send promotional messages or information about new products, services, and offers.
Compliance and Security: To protect against fraudulent transactions and other malicious activities.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with third parties in specific circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or conducting business operations.
Legal Compliance: We may disclose information where required by law or in response to valid requests by public authorities.
Business Transfers: If Kernel undergoes a business transition, such as a merger or acquisition, your information may be transferred to the new entity.
4. Your Rights and Choices
You have the following rights concerning your personal information:
Access and Update: You can view and update your account information at any time.
Opt-Out of Marketing: You may choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email.
Data Deletion: You may request that we delete your account and personal information by contacting us at [email protected].
5. Data Security
We implement a range of security measures to protect your information, including encryption, secure payment processors, and access controls. However, no system is 100% secure, and we cannot guarantee the security of your data.
6. Cookies and Tracking Technologies
Kernel uses cookies and similar tracking technologies to enhance your experience, such as remembering your login information and preferences. You may disable cookies through your browser settings, but this may impact your experience on our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date above.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
By using Kernel's website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Kernel with your VRChat client experience!